Pjok64 Privacy Policy — How Your Information Is Protected

Introduction

Pjok64 is a trusted online gaming platform built with Bangladeshi users in mind. We understand how sensitive your personal information is, which is why pjok64's privacy policy is built on a foundation of transparency and trust.

This privacy policy ("Policy") explains what information pjok64 collects, how it is used, where it is stored, and what rights you have. By using the pjok64 website, mobile app, or any of our digital platforms, this policy applies to you automatically.

We believe privacy is not just a legal obligation — it is a responsibility to our users. That is why pjok64 always ensures the highest level of protection for your data. This policy is written in English so that every Bangladeshi user can understand it with ease.

If you have any questions, our support team is always ready to help. Game with us worry-free — your privacy is our highest priority.

What Information We Collect

Pjok64 collects three types of information: what you provide directly, what is collected automatically as you use the service, and what is received from third parties.

Information you provide directly:

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• Residential address and country
• National ID or passport number (for KYC verification)
• Mobile banking number (Mobile Banking, Nagad, Rocket)
• Messages or complaints submitted to support

Automatically Collected Information:

• IP Address & Device Type
• Browser version and operating system
• Login time and gaming history
• Transaction Details
• Cookies & Local Storage Data

How We Use Your Information

Pjok64 uses collected information only for specific and legitimate purposes. The main reasons for using your data are outlined below:

Your data is also used to improve service quality, deliver a personalized experience, and meet legal requirements. pjok64 never uses your information for the purpose of selling advertising.

Where and How Long Your Information Is Stored

Pjok64 stores your data on secure, encrypted servers. These servers undergo regular security audits, and only authorized personnel have access to specific information.

Data Retention Period:

• Account information: retained for the duration of the account and 5 years after closure.
• Transaction data: 7 years (in accordance with financial regulatory requirements).
• KYC documents: retained in accordance with legal requirements.
• Gaming logs: 1 year.
• Cookie data: retention period varies by cookie type.

Is Your Information Shared with Others

Pjok64 does not sell your information to any third party. However, limited data may need to be shared in certain circumstances:

• Payment Providers: Mobile Banking, Nagad, Rocket — to process transactions.
• Game Providers: Minimum information required to operate the games.
• Security Services: To identify and prevent fraudulent activity.
• Legal Authorities: In compliance with court orders or government directives.
• Audit Authority: For license-related verification.

Pjok64 never shares your information with third parties for marketing or advertising purposes. You always remain in control of your data.

Cookie Policy

Pjok64's website and app use cookies to improve service quality. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be turned off.
• Functional Cookies: To remember your language preference and personal settings.
• Analytics Cookies: To understand how our services are being used. These can be turned off.
• Security Cookies: To detect fraud and bot activity.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some parts of the service to not function properly.

Your Rights

As a pjok64 user, you have the following rights:

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information under specific conditions.
• Right to Restrict Processing: You may request that the use of your information be restricted in certain cases.
• Right to Data Portability: You may request a copy of your data in a standard, portable format.
• Right to Object: You may object to certain types of data processing.

Privacy of Minors

Pjok64 is for users aged 18 and above only. We do not knowingly collect personal information from minors.

An age verification process is applied at registration. If we discover that information has been collected from a minor, it will be deleted immediately and the associated account will be closed.

Security Measures

Pjok64 uses industry-standard security measures to protect your data:

• 256-bit SSL/TLS encryption — all data transmissions are fully protected.
• AES-256 encryption — stored data is fully protected.
• Regular penetration testing — identifying and resolving system vulnerabilities.
• 24/7 security monitoring — any unusual activity is detected instantly.
• Two-Factor Authentication (2FA) — an extra layer of security for your account.
• Regular backups — keeping the risk of data loss near zero.

That said, no online platform can guarantee 100% security over the internet. It is important that you also do your part — use a strong password and keep your account details confidential.

Privacy Policy Updates

Pjok64 may update this privacy policy at any time. A notice will be posted on the website when changes are made, and registered users will be informed of any significant updates.

Continued use of our services after an update constitutes your acceptance of the revised policy. We recommend checking this page regularly.

Get in Touch

For any questions or complaints regarding this privacy policy, or to request access to or deletion of your data, please contact us:

• Email: [email protected]
• Support Hours: 24 hours, 7 days a week
• Language: Bengali and English

We typically respond within 24–48 hours. Complex matters may take up to 30 days.